Cross-border attribute: Designed with global appeal in mind, the Glowing Christmas Cap for Santa Fans is an ideal choice for international markets. Its universal charm and high-quality craftsmanship make it a sought-after item in diverse regions, capturing the hearts of Christmas lovers around the world. Distributed by Zhejiang Haixia Trading Co., Ltd., we ensure seamless cross-border transactions to bring the spirit of Christmas to your doorstep, no matter where you are.

Welcome to our shop! We are dedicated to providing our buyers with unparalleled service, ensuring a delightful shopping experience.
Before making a purchase, kindly take a moment to review the information provided below. We appreciate your cooperation!

Rest assured, our product images are genuine and accompanied by comprehensive details (including material, size, weight, etc.). Feel confident in your purchase!

1. Product Description:
Each product description includes packaging and order instructions. Please adhere to these guidelines. If you have special requirements, confirm them with customer service before placing your order.
We specialize in festival supplies, offering cost-effective products. Each customer may have different expectations and levels of scrutiny. Due to the unique nature of seasonal products and mass production, minor flaws may occur but will not affect usability. If significant quality issues arise, we will promptly address them. Please consider this before purchase if minor imperfections are a concern.

2. Color Size Description:
Due to photography backgrounds, lighting, and varying monitor displays, slight color differences might occur. These are not considered quality issues. The actual product takes precedence. Handmade items may have minor size discrepancies. Given the diverse and irregular nature of festival products, please review size and product details carefully. For any queries, contact customer service.

3. About Delivery:
Once your order is placed and payment is received, we will ship within 48 hours. If items are out of stock, we will notify you via phone, WhatsApp, or WeChat. Not all products are listed, so please note any specific requirements. Customized orders follow the agreed timeline.

4. Express Logistics:
Standard deliveries are made via express for small purchases. Larger items may use express or small logistics providers. For bulk logistics, please coordinate with customer service to ensure timely and convenient pickup.
Please note that express and logistics services are beyond our control. We kindly ask that you do not base your evaluation on the service attitude or delivery time of these providers.

5. About Signing:
Ensure to sign for your delivery in person. If a family member, friend, or doorman signs for the package, it is considered signed by you. Always inspect the goods before signing.
If items are damaged during transit, please verify and claim with the delivery personnel or refuse to accept the package.

6. About After-Sales:
Contact us within seven days of receipt for any product issues. We will provide a replacement or exchange. Requests made after this period will not be accepted.
Returns or exchanges are not accepted for non-quality issues such as personal preferences, size discrepancies, or dissatisfaction. Only quality-related concerns are eligible for after-sales support.
For bulk purchase orders, if there are quality issues with specific products, we offer replacements. However, for non-quality issues or products that have been sold out, returns are not accepted. Buyers should manage their sales accordingly.

7. About Evaluation:
Your insightful feedback fuels our relentless drive for improvement. If you receive your order and it brings you joy and satisfaction, we would greatly appreciate your encouraging praise.
Should any issues arise, please promptly reach out to our online customer service team. We are committed to providing exceptional after-sales service. Your satisfaction is our ultimate goal!